AI and KM Archives

Best practice KM and Configuration Management

My goal is to help you achieve your goals through strategic Knowledge and Configuration Management practices.
Whether you are new to KM and CMDB or you are a seasoned practitioner.

Why AI isn’t a silver bullet solution for KM

Why AI generated content isn’t a silver bullet solution for KM

November 18, 2023 10:21 am

IT Service Management (ITSM) tools may soon be able to use AI to write your knowledge articles for you, which will save you time and

Why AI generated content isn’t a silver bullet solution for KM

IT Service Management (ITSM) tools may soon be able to use AI to write your knowledge articles for you, which will save you time and