CMDB – Why so many get it wrong
Each year countless business attempt to build a CMDB but according to research by Gartner the overwhelming majority, an estimated 80 percent, fail to complete
My goal is to help you achieve your goals through strategic Knowledge and Configuration Management practices.
Whether you are new to KM and CMDB or you are a seasoned practitioner.
Each year countless business attempt to build a CMDB but according to research by Gartner the overwhelming majority, an estimated 80 percent, fail to complete
IT Service Management (ITSM) tools may soon be able to use AI to write your knowledge articles for you, which will save you time and
Knowledge Transfer, a key component of your Knowledge Management Strategy, is crucial to achieving and maintaining a culture that supports lean, agile development and embraces
The Technology Gap has become a critical challenge for businesses of all sizes, and closing this gap is essential for remaining agile, and future-proofing your
In IT Service Management (ITSM) terms, Configuration Items (CIs) and Knowledge Articles both play crucial roles, but they also serve distinct purposes. Understanding the difference
Everyone makes the odd mistake when it comes to consistency. But one of the most common mistakes is underestimating the significance of consistency. It’s often
A user-friendly, advanced search engine is the cornerstone of any effective knowledge portal. The visitors to your portal rely on a constant stream of knowledge
Looking to empower your employees or customers with easy access to valuable information? A well-designed knowledge portal can be a game-changer. A feature-rich Knowledge Portal offers
Knowledge Management has evolved from good practice to a critical business strategy, and effective KM practices can lead to significant improvements in productivity, innovation, and
You know the saying, “knowledge is power”. Do you know how to apply it to today’s information-driven world? Businesses and organisations that harness their collective
Each year countless business attempt to build a CMDB but according to research by Gartner the overwhelming majority, an estimated 80 percent, fail to complete
IT Service Management (ITSM) tools may soon be able to use AI to write your knowledge articles for you, which will save you time and
Knowledge Transfer, a key component of your Knowledge Management Strategy, is crucial to achieving and maintaining a culture that supports lean, agile development and embraces
The Technology Gap has become a critical challenge for businesses of all sizes, and closing this gap is essential for remaining agile, and future-proofing your
In IT Service Management (ITSM) terms, Configuration Items (CIs) and Knowledge Articles both play crucial roles, but they also serve distinct purposes. Understanding the difference
Everyone makes the odd mistake when it comes to consistency. But one of the most common mistakes is underestimating the significance of consistency. It’s often
A user-friendly, advanced search engine is the cornerstone of any effective knowledge portal. The visitors to your portal rely on a constant stream of knowledge
Looking to empower your employees or customers with easy access to valuable information? A well-designed knowledge portal can be a game-changer. A feature-rich Knowledge Portal offers
Knowledge Management has evolved from good practice to a critical business strategy, and effective KM practices can lead to significant improvements in productivity, innovation, and
You know the saying, “knowledge is power”. Do you know how to apply it to today’s information-driven world? Businesses and organisations that harness their collective